TaxAct customer reviews? How is TaxAct rated on BBB, Yelp, Glassdoor, or Reddit?

Is TaxAct legit? How are TaxAct's customer reviews and ratings? Do people complain about TaxAct? Is TaxAct a scam?
TaxAct's customer service are rated: 0.0 - 0 ratings

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Knoji Staff
136
Posted Jun 21, 2018

We're researching this question now. Our team is checking TaxAct's customer service pages and FAQs and other online sources for an answer. We may also contact TaxAct directly to get more information about this question.

In the meantime, please refer to TaxAct's website for additional information.

This user rated TaxAct's customer service: 1.0
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Rated 4.2 - 18 reviews

About TaxAct

TaxAct is a major tax filings company operating the e-commerce site taxact.com. TaxAct sells its products and services in the tax filings vertical, offering discounts and promo codes to its customers infrequently. TaxAct is very well-regarded among shoppers on Knoji, with 18 ratings and an average rating of 4.2 stars. TaxAct scores well compared to other brands in the tax filings industry, providing 9 e-commerce features to better serve its customers.

TaxAct's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Yes
TaxAct offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their returns & exchanges policies page. Read full answer >>
International Shipping:
Maybe
It appears that TaxAct may not offer international shipping currently. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Yes
TaxAct accepts debit & prepaid cards for qualifying orders and customers, according to their debit & prepaid cards policies. See policies and program details on their debit & prepaid card support page. Read full answer >>
Paypal:
Maybe
It appears that TaxAct may not accept PayPal currently. Read full answer >>
Apple Pay:
Maybe
It appears that TaxAct may not accept Apple Pay currently. Read full answer >>
Google Pay:
Maybe
It appears that TaxAct may not accept Google Pay currently. Read full answer >>
Discount Policies
Promo Codes:
No
It appears that TaxAct may not offer promo codes currently. Read full answer >>
Sales:
Maybe
It appears that TaxAct may not offer sales currently. Read full answer >>
Military Discounts:
Yes
TaxAct offers coupons and promotional pricing for military veterans. Get up to 30% off and other special offers for TaxAct on their military discounts page. Read full answer >>
Official Coupons Page:
Maybe
It appears that TaxAct may not offer official coupons page currently. Read full answer >>
Student Discounts:
Maybe
It appears that TaxAct may not offer student discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that TaxAct may not offer senior discounts currently. Read full answer >>
Birthday Discounts:
Maybe
It appears that TaxAct may not offer birthday discounts currently. Read full answer >>
Price Matching:
Maybe
It appears that TaxAct may not offer price matching currently. Read full answer >>
Cyber Monday Ad:
Maybe
It appears that TaxAct may not offer Cyber Monday ad currently. Read full answer >>
Black Friday Ad:
Maybe
It appears that TaxAct may not offer Black Friday ad currently. Read full answer >>
Competitor Coupons:
Maybe
It appears that TaxAct may not accept competitor coupons currently. Read full answer >>
Coupon Stacking:
Maybe
It appears that TaxAct may not allow coupon stacking currently. Read full answer >>
Customer Service Features
Contact Information:
Yes
TaxAct offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Read full answer >>
Money-back Guarantee:
Yes
TaxAct offers money-back guarantee for qualifying orders and customers, according to their money-back guarantee policies. See policies and program details on their money-back guarantee policy page. Read full answer >>
Gift Cards:
Maybe
It appears that TaxAct may not offer gift cards currently. Read full answer >>
Loyalty Programs:
Maybe
It appears that TaxAct may not offer loyalty programs currently. Read full answer >>
Customer Reviews:
Maybe
It appears that TaxAct may not offer customer reviews currently. Read full answer >>
Social Media Pages:
Maybe
It appears that TaxAct may not offer social media pages currently. Read full answer >>
Financing Options
Affirm Financing:
Maybe
It appears that TaxAct may not accept Affirm financing currently. Read full answer >>
Afterpay Financing:
Maybe
It appears that TaxAct may not accept Afterpay financing currently. Read full answer >>
Klarna Financing:
Maybe
It appears that TaxAct may not accept Klarna financing currently. Read full answer >>
Bread Financing:
Maybe
It appears that TaxAct may not accept Bread financing currently. Read full answer >>
Website Features
Website Security & Privacy:
Yes
TaxAct offers website security & privacy for qualifying orders and customers, according to their website security & privacy policies. See policies and program details on their website security & privacy policies page. Read full answer >>
Mobile Apps:
Maybe
It appears that TaxAct may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
Yes
TaxAct offers affiliate programs for qualifying orders and customers, according to their affiliate programs policies. See policies and program details on their affiliate programs page. Read full answer >>
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